Confidentiality
The company shall maintain confidentiality and protect information entrusted to it during its activities.
FV Certifications Private Limited is committed to maintaining the highest standards of impartiality, independence, integrity, and objectivity in all its activities, including management system consultancy, auditing, certification, and third-party inspection services.
The Top Management recognizes the importance of impartiality in ensuring confidence in our services and is committed to conducting all applicable conformity assessment activities in an impartial, transparent, and non-discriminatory manner.
Objective assessment. Transparent decisions. Professional integrity.
Impartiality is fundamental to maintaining confidence in our conformity assessment activities and the reliability of our services.
The company shall ensure that all activities are structured, managed, and performed to safeguard impartiality. Personnel involved in consultancy, auditing, certification, and third-party inspection shall act objectively and professionally, free from conflicts of interest, bias, undue influence, or any form of pressure.
We identify, assess and monitor potential threats to impartiality and apply appropriate controls to protect independent decision-making.
FV Certifications Private Limited shall identify, analyse, evaluate, and monitor risks to impartiality on an ongoing basis. Identified risks shall be eliminated or minimized through appropriate controls, documented risk assessments, and effective corrective actions, as necessary.
Risks arising from ownership, governance and management arrangements.
Potential conflicts involving personnel and their professional relationships.
Financial interests or arrangements that may influence impartiality.
Contractual relationships, shared resources, referrals and marketing activities.
Risks connected with consultancy and other business engagements.
Commercial, financial or other pressures that could affect decisions.
The company shall ensure that commercial, financial, or other pressures do not compromise impartiality. Decisions relating to auditing, certification, and third-party inspection shall be based on objective evidence, applicable requirements, and established evaluation criteria, without undue influence from clients, consultants, management, or other interested parties.
Where applicable, appropriate arrangements shall be established to ensure impartiality in decision-making, including the involvement of relevant interested parties through impartiality committees or other suitable mechanisms.
The company shall maintain confidentiality and protect information entrusted to it during its activities.
Personnel shall disclose any actual or potential conflicts that may affect their independence or objectivity.
Where management system consultancy services are provided, appropriate safeguards shall prevent conflicts of interest or compromise of impartiality in auditing, certification and third-party inspection.
No person shall be involved in decisions where their impartiality may be compromised.
This policy shall be communicated to all employees, auditors, inspectors, consultants, and relevant interested parties. It shall be periodically reviewed to ensure its continuing suitability and effectiveness.
This policy is publicly available through the company's website and shall be made available to relevant interested parties upon request.